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Quality and Supply Policy

 

MIBILBANHO’s motto is to meet the needs of customers, providing a quality product. It follows the ISO9001 standards, having implemented an Integrated Management System that controls and standardizes the processes, allowing the evaluation of the effectiveness of the actions taken, focusing on customer satisfaction. It seeks continuous improvement of the processes to which it is submitted, allowing coordination and productivity.
Based on this set of premises, we continue towards the maximum level of efficiency that we consider to be: “Doing right at the first time”.

 

In our field of action, it is MIBILBANHO commitment to implement and maintain a Quality Policy based on the following points:

  • Meeting the needs and expectations of our clients;
  • Maintenance of high standards of quality in our products and services;
  • Compliance with applicable legal requirements;
  • Compliance with good practices related to Hygiene, Safety and Health;
  • Protection of the environment;
  • Products Requirements;
  • Review quality management system (ISO 9001: 2008 standard reference) periodically to ensure its effectiveness;
  • Promotion and maintenance of all requirements of PEFC chain of custody identified in normative reference: ST 2002-2010 PEFC Chain of Custody of Forest Based Products Requirements;
  • Maintaining an organized system to obtain internal credibility in order to deserve the confidence of the authorities, customers and all entities with whom we collaborate.
  • Cost reduction of non-compliance;
  • Strengthen partnerships with suppliers.